About the position
This position will work as part of the Access Team, who provides comprehensive intake, triaging, assessment, mental health support and psychological therapy to young people aged 12-25. This multidisciplinary team serves as the first point of contact to the service; it is critical that they demonstrate a high level of customer service and professionalism in their approach.
Working within the headspace model, the team coordinates the clinical delivery of treatment and care, making sure young people and their families receive timely, responsive and suitable services to meet their needs. This position ensures that the service performs as a best practice example, and that the care delivered to young people is of the highest possible standard.
In addition, the Access Clinician must be energetic and enthusiastic and capable of working within the headspace model to deliver services within the community and enhance health care access for young people.
Key Selection Criteria
What our young people request from our workers:
Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:
“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”
Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.
For full details of the position, please view the POSITION DESCRIPTION below
Why work with us?
Please Note:
Further Enquiries
For a confidential discussion about the position, please contact David Hay, Headspace Manager on 9417 0150 regarding Access Clinician Level 1 position, Recruitment Ref. Number – 102_2025.