Senior Manager Practice Compliance & Quality
- Application close Date COB Tuesday 9th December 2025
- Full Time (76 Hours per fortnight)
- Fixed term until 22/01/2027
- Remuneration SCHCADS level 8 dependent on qualifications and experience + superannuation
- 5 Weeks Annual Leave
- Up to $15,900 for living expenses + up to $2,600 towards meals and entertainment can be tax-free through NFP Salary Packaging
- Certificate to Practice Law preferred
About the position
Reporting to the General Manager Community Services - North West, this position manages and develops the systems and processes that ensure YSAS is compliant with the requirements of delivering quality services to disadvantaged young people. This key organisational role manages key portfolio areas including:
- Privacy and Information Management
- Data Management and Analytics
- Child Safety
- Family Violence responses
- OHS
- Incident management and review
- Service Accreditations
- Quality, Risk Management and Business Continuity
- Contract development and compliance
- Governance and organizational integrity e.g. policies and procedures
A key aspect of the role is to work closely with Regional Operational Managers and General Managers as a conduit for practice compliance and quality improvement initiatives to be translated to practice.
Key Selection Criteria
- A Bachelor level degree in Law or a Health/Human Services related field.
- Demonstrated knowledge and experience in service development, compliance, quality improvement and risk management systems in a human services environment with knowledge and experience of relevant risk, quality and compliance frameworks.
- Knowledge of Information management principles and relevant standards relating to human services environments.
- Extensive experience in project management.
- Demonstrated experience and capability in managing knowledge translation and practice innovation projects.
- Demonstrated capability to maintain positive relationships, work collaboratively and influence both internal and external stakeholders.
What our young people request from our workers:
Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:
“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”
Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.
For full details of the position, please view the POSITION DESCRIPTION below
Why work with us?
- YSAS has a true commitment to flexible working, ensuring that individual, team and client needs are met
- YSAS offers additional leave entitlements such as gender affirmation, ceremonial leave for Aboriginal and Torres Strait Islanders, fertility leave, blood donors leave, a generous Parental Leave Scheme and the ability to purchase additional leave.
- Access to learning and development opportunities
- Employee Assistance Program (EAP)
Please Note:
- As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.
- You must have Australian work rights to apply for this position.
Further Enquiries
For a confidential discussion about the position, please contact, Shane Weir, Acting General Manager, on 0402757242 regarding the Senior Manager Practice Compliance and Quality position, Recruitment Ref. Number – 116_2025.
- YSAS is an equal opportunity employer, and we welcome applications from all sectors of the community.
- YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.
Please do not use Internet Explorer 8 or earlier versions.