Administration Officer
- Applications close by COB Thursday, 9 April 2026
- Employee Assistance Program available
- Remuneration SCHCAD level 3 dependent on qualifications and experience + 25% casual loading
- Flexible casual shifts
- Up to $15,900 for living expenses + up to $2,600 towards meals and entertainment can be tax-free through NFP Salary Packaging
- Access to learning and development opportunities
About the position
The primary focus of this position is to provide reception duties for Fitzroy Withdrawal Unit, Residential Intake Team & General Manager Residential Services & Primary Health, administration duties which support routine day to day client and site communications, safety, maintenance and operations. The Administration Support Officer is the first point of contact for Residential Intake Team & Fitzroy Withdrawal unit as delegated, with the role providing frontline information and support to young people and their families/carers seeking information, resources and help. The role facilitates and at times initiates our site’s responsiveness in regards to initial contact, screening, warm referral and clinical escalation processes for young people within scope of practice. Overall, the role undertakes a wide range of administrative tasks including front of house triage telephone enquiries, client presentations at reception, assessment bookings, monitoring and supporting clients in attending appointments and other general administrative tasks to the leadership team and staff.
Key Selection Criteria
1. Administration qualifications and/or experience in a similar administration role.
2. Demonstrated experience in providing administrative support to a multi- disciplinary team including the requirement to maintain privacy and confidentiality.
3. Excellent computer skills with proficiency in the use of Microsoft Office Suite, alongside the ability to quickly acquire knowledge about additional computer programs.
4. Ability to contribute to process improvement
5. Ability to maintain a professional attitude in all communication with stakeholders i.e. phone, email and face to face.
6. Excellent interpersonal skills, and written and verbal communication skills.
For full details of the position, please view the position description below
Please note:
- As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.
- You must have Australian work rights to apply for this position.
Further Enquiries
For a confidential discussion about the position, please contact Emma Hartney, Manager Residential Intake on 0409 568 654 regarding the Administration Officer position, Recruitment Ref. Number – 019_2026
- YSAS is an equal opportunity employer, and we welcome applications from all sectors of the community.
- YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.
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