About the position
To provide leadership to a team of Youth AOD Outreach Workers, overseeing the performance of a range of service types which provide support to young people who present with complex substance use, mental health issues, family disconnection and barriers to accessing a range of vital resources such as education and employment, secure housing and opportunities for pro-social community participation. Many clients of our services have involvement with statutory programs including Youth Justice, Community Corrections and Child Protection.
The role will support staff through regular supervision, coaching and facilitating service delivery activities such as intake and allocations meetings and client review processes which are in alignment with the YSAS Model of Care and the YSAS Youth Alcohol and Other Drugs (AOD) Outreach Service Guidelines.
Key Selection Criteria
1. Ability to provide practice guidance to staff members engaging and working with young people with complex issues (including substance use, mental health, disengagement), ranging from advocacy, assessment and therapeutic case management;
2. Demonstrated experience in the support of staff including provision of supervision, mentoring, positive and constructive feedback and maintaining a positive team environment;
3. Experience in building and maintaining positive stakeholder relationships, including with Aboriginal and Torres Strait Islander Communities and other CALD communities (e.g. those with refugee experiences);
4. Advanced leadership skills, including being able to effectively manage quality service provision and lead change management processes.
5. Ability to use a range of systems to ensure quality, safe practice within your team
What our young people request from our workers:
Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:
“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”
Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.
For full details of the position, please view the POSITION DESCRIPTION below
Why work with us?
Please Note:
Further Enquiries
For a confidential discussion about the position, please contact Daniel Alcock, Regional Manager SE AOD, on 0428422107 regarding the Team Leader position, Recruitment Ref. Number – 034_2026.