About the position
The Shift Senior role is recognised as a leader within the team. The role forms part of the leadership group of the unit and works as a delegate of the Unit Manager to model the core values of YSAS through effective leadership and management of the youth workers and support staff.
This role is responsible for ensuring the delivery of evidence-based care that meets professional, organisational, legal and ethical standards in order to optimise outcomes for the young people. The role undertakes this by providing effective oversight of the daily operations of the unit, and uses their expertise to provide guidance, direction, supervision and supportive professional development. In conjunction with the Unit Manager, the shift senior will assist in timely client access and lead the delivery of services on site outside of Business Hours Monday to Friday.
The shift senior is responsible for fostering a positive team culture, a safe working environment and the effective utilisation of financial resources, whilst supporting the Unit Manager to implement continuous service improvements.
Key Selection Criteria
1. Experience and demonstrated understanding of working with young people with problematic alcohol and drug issues in a residential setting and within the context of harm reduction.
2. Ability to practice a range of interventions appropriate to a drug and alcohol withdrawal and rehabilitation service.
3. Ability to work in a culturally competent way with Aboriginal and Torres Strait Islander communities and people from diverse cultural backgrounds.
4. Ability to provide shift leadership to a multi-disciplinary team to ensure quality service provision.
5. Ability to manage the day-to-day operations of a Residential Unit, including, rostering and relevant legislative requirements and organisational policies.
6. Experience in the development and maintenance of internal and external stakeholder relationships.
What our young people request from our workers:
Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:
“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”
Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.
For full details of the position, please view the POSITION DESCRIPTION below
Why work with us?
Please Note:
Further Enquiries
For a confidential discussion about the position, please contact Natarsha Pye, Residential Manager on 0438868538 regarding Shift Senior Residential position, Recruitment Ref. Number – 051_2026.